Contact us 2017-12-05T15:14:37+00:00

Contact us

Headquarters

CellGenix GmbH
Am Flughafen 16
79108 Freiburg
Germany
fax: +49 761 888 89-830

USA Office

CellGenix Inc.
One New Hampshire Avenue, Suite 125
Portsmouth, New Hampshire 03801
USA
fax: +1 603 373 8104

Local Sales Managers

Europe North
phone: +49 176 1888 8953 | email: EuropeNorth@cellgenix.com

Europe South
phone: +33 689 510 122 | email: EuropeSouth@cellgenix.com

UK & Ireland
phone: +44 795 074 5000 | email: UKEire@cellgenix.com

USA East
phone: +1 857 600 8790 | email: USAeast@cellgenix.com

USA West
phone: +1 415 246 2559 | email: USAwest@cellgenix.com

ADDRESS CELLGENIX HQ & OFFICES
CellGenix GmbH
Am Flughafen 16
79108 Freiburg
Germany
fax: +49 761 888 89-830
CellGenix Inc.
One New Hampshire Avenue, Suite 125
Portsmouth, New Hampshire 03801
USA
fax: +1 603 373 8104

Europe North
phone: +49 176 1888 8953 | email: EuropeNorth@cellgenix.com

Europe South
phone: +33 689 510 122 | email: EuropeSouth@cellgenix.com

UK & Ireland
phone: +44 795 074 5000 | email: UKEire@cellgenix.com

USA East
phone: +1 857 600 8790 | email: USAeast@cellgenix.com

USA West
phone: +1 415 246 2559 | email: USAwest@cellgenix.com

HOW TO ORDER

We do everything we can to process your purchase order as fast as possible. To process your order in a smooth and efficient way we kindly ask you to provide us with the following information:

  • Company address & contact person (name, email and phone number)
  • Purchase order number (PO)
  • Complete delivery address and invoice address (if different from company address)
  • CellGenix product name and/or product number, quantity to be ordered
  • CellGenix quotation number, if existent
  • VAT number, if necessary

Please submit your order in writing by email or by fax, or by using our contact form

Orders – Headquarters
fax: +49 761 888 89 830
email: info@cellgenix.com

Orders – USA Office
fax: +1 603 373 8104
email: orders@cellgenix.com

Orders – Global Distribution
Find your local contact here

Price Requests
Please use our contact form to submit your price requests

CUSTOMER SERVICE & TECHNICAL SUPPORT

We understand that high quality products go hand in hand with outstanding service.
Our knowledgeable team is always happy to assist you with any requests and/or questions you may have.

You can find our Certificates of Analysis, Data Sheets, MSDS, Technotes and Application Notes under Resources.

Customer Service
phone: +49 761 888 89-330
fax: +49 761 888 89-830
email: customerservice@cellgenix.com

Customer Service USA
phone: +1 603 373 0408
fax: +1 603 373 8104
email: infoUSA@cellgenix.com

REGULATORY SUPPORT

In order to obtain a market authorization for your ATMP it is crucial that you can rely on your GMP grade raw materials to be compliant with international guidelines and local requirements. We assist you with your approval process by offering:

  • Expert technical and regulatory support on raw materials
  • Possibility to audit our production site
  • Drug Master Files for cross-reference
  • Regulatory Support Files
  • Customized support to meet special compliance needs

You can find our Certificates of Analysis under Resources. Regulatory Support Files and TSE certificates are available on request.

Please contact our Regulatory Support Team for all your regulatory requests & questions:

Regulatory Support Team
phone: +49 761 888 89-302
email: regulatorysupport@cellgenix.com

DMF LETTER OF AUTHORIZATION (USA only)

The FDA only has access to a Drug Master File (DMF) in conjunction with a letter of authorization. You can initiate a cross reference authorization for a CellGenix DMF by submitting a letter of authorization request. After receiving your request, we will inform the FDA that they have our approval to include the CellGenix DMF in your FDA submission.

CHANGE NOTIFICATIONS

As part of our regulatory support we send out change notifications for all relevant GMP product changes. These notifications are send well in advance in order to be certain that you can put the necessary preparations in place without causing delays in your production process.

You can register here in order to receive our change notifications

 

Where are you located?

Note: You have to select a country.